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Can I remove an Attachment?

Attachment FAQs


Why can’t I remove an attachment?

  • At this time, the system does not allow service providers to access the feature to remove an attachment. The training department must remove the attachment.

Do I need to attach an invoice copy to my invoice in the system?

  • No. You only need to attach the signed WO page (for all vendors except THD)

When I try to submit my invoice, I get an error telling me that I need an attachment. What am I supposed to attach?

  • You need to attach the WO page signed by the SM when you were on site.
  • (EXCEPT THD vendors – this is an error – attach a blank doc and then re-submit)



If you still have questions or need assistance please click on the below button and request help from one of our training/support specialists.


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