What is the IVR?
- IVR is the integrated voice recognition system – it’s what you as service providers use to check in/out of the job site.
How do I use the IVR?
- You need to call the appropriate IVR number (each client has their own - located on the work order) and follow the automated prompts.
Do I have to use the IVR every time I’m on site?
- Yes. There are no longer any exceptions to this.
What about PMs?
- Yes. No exceptions.
If you still have questions or need assistance please click on the below button and request help from one of our training/support specialists.