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**Home Depot Only** Unable to edit or delete a line item

 

 If you encounter an issue where you are not able to update/delete incurred line items or items added by the IVR. Please follow the below steps:

If the amount is too high and is currently over the DNE you will add a "negative" line item to your invoice for the amount it need to be adjusted by:

If the Amount is not enough you will simply add a line item for the remaining amount.

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