Home Depot - Accepting a work order via IVR

How to accept a work order for Home Depot via IVR 

Before calling, be sure that the work order is in “Pending Acceptance” (PAC)

1. Dial into the IVR call-in number
2. At the voice prompt, select your preferred language
3. At the voice prompt, enter your PIN
4. At the voice prompt, enter your work order number
   • For PM work orders, press (1)
   • For WEB work orders, press (2)
5. At the voice prompt:
   • To accept, press (1)
   • To reject, press (2)

Your work order has now been accepted!