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What do these statuses & different colors mean on my screen?

Initial Statuses

REC - Received
Work order has been entered, but not yet dispatched to a vendor.

PDISAP - Pending Dispatch Approval
For clients who have Dispatch Approval process turned on. Work order has been received from store and requires client approval prior to dispatching WO to vendor for service. Work orders remain in PDISPA status until client rep approves wo for dispatch or closes work order.

PAC - Pending Acceptance
Work order submitted to the vendor awaiting their acceptance of the work.

WSCH - Waiting to be Scheduled
Work orders that qualify as a defer-able item, which are auto-assigned to an upcoming PM work order for completion.

VACCPT - Vendor Accepted
Vendor has accepted the dispatched work order and is waiting to schedule the ETA.

VREJCT - Vendor Rejected
Vendor has rejected the dispatched work order and work order needs to be re-dispatched to an alternate service provider.

 

Progress Statuses


INPRG - In Progress
Open work order. The service provider is currently working on completing the request.

FOL - Follow Up
Open work order. Work order requires a return to location or additional inspection from the service provider before work is considered complete.

WMATL - Waiting on Material
Open work order assigned to a vendor, but on temporary hold pending the receipt of required materials.

 

Financial Statuses

DMR- Deferred Maintenance Request 

Invoice has been processed and is currently under investigation.

PQTE - Pending Quote
Open work orders that require additional funding and are awaiting the submission of a quote.

PQVER - Pending Quote Verification
For clients who have FS Quote Verification service in place. Work order moves to PQVER while the FS quote review team validates quote is acceptable for client approval and meets FS/client standards.

QVERD - Quote Verified
Quote has been verified, MUTT process can proceed

WCQU - Waiting Client Quote Upload
IFM Quote Upload complete

QREJCT - Quote Rejected
Work order for which the quote was rejected and vendor is to update and re-submit the quote for further review. (Could be rejected by FS review team or client)

QREJCTI - Quote Rejected Incurred
Work order for which the quote was rejected and vendor is to bill for incurred costs. (Could be rejected by FS review team or client)

WQAPPR - Waiting on Quote Approval
Open work orders that are awaiting the client approval of a submitted quote. For clients who have FS Quote Verification service, work order has been validated by FS Quote Review team and is awaiting the approval of the client.

QAPPR - Quote Approved
Work orders for which the quote was approved by the client.

PSTOREVER - Pending Store Verification
This status is only used by clients who have Store verification process turned on. The vendor states the work has been completed, but the store must verify work is completed before the vendor is able to submit their invoice.

RSTOREVER - Rejecting Store Verification
This status is only used by clients who have Store verification process turned on. Store has rejected store verification and is disputing that work is complete.

PVINV - Pending Vendor Invoice
The work has been completed by the vendor, but invoice has not yet been submitted. For clients who have Store work verification process turned on, once the store has completed the store verification the work order moves to PVINV.

PWVER - Pending Work Verification
This status is only used by clients who have FS Invoice Verification service in place. The invoice has been submitted and work order moves to PWVER while the FS invoice review team validates invoice is acceptable for client approval and meets FS/client standards.

WVERD - Work Verified
Work has been verified, MUTT process can proceed

WCIU - Waiting Client Invoice Upload
IFM Invoice Upload complete

PCINVA - Pending Client Invoice Approval
The invoice has been submitted to the client and is awaiting client approval or rejection. For clients who have FS Invoice Verification service, work order has been validated by FS Invoice Review team and is awaiting the approval of the client.

PCINVEA - Pending Client Invoice Exceptions Approval
This status is only used by clients who have the FS Invoice Validation preference turned on. The invoice has been submitted by the vendor, but has failed one or more invoice validation and requires client approval in order to validate for transmission on the AP file.

FINVTV - Failed Invoice Transmission Validation
This status is only used by clients who have the FS AP Transmission Validation preference turned on. The invoice has been successfully validated or validation failures have been approved by client and the invoice has now failed the AP Transmission validations and must have issues corrected prior to moving work order back to PCP status for re-validation and transmission to the clients AP file/integration process.

CRINV - Client Rejected Invoice
Client has rejected the vendors invoice. The service provider must now negotiate changes to the invoice and re-submit for approval.

PWARR - Possible Warranty
Work order that is Possibly Warranty Work.

PRECALL - Possible Recall
Work order that is Possibly a Recall issue. The service provider was recently at the location for the same/similar problem. The Account Coordinator will look into matter or turn over to client.

WDIS - Vendor Disputes Warranty
Work order for which the service provider states the work order is not under Warranty. The Account Coordinator will look into issue or turn over to client.

RDIS - Vendor Disputes Recall
Work order for which the vendor states the work order is not a recall issue.
AP Process Statuses

PCP - Pending Client Payment
The work is complete, invoice approved and the invoice is awaiting transmission on the AP export file

INVEXP - Invoice Exporting
The work order is in the process of being exported to client via AP file transmission.

INVERIN - Invoice Error Investigation
The work order was excluded from the AP Export file due to an issue with the invoice or from upload into clients AP system and the invoice error is being investigated and corrected.

INVEXPD - Invoice Exported
This status is only used by clients who provide a confirmation report of successful invoice file upload into client AP system prior to work orders moving to waiting check request status.

WCR - Waiting Check Request
The work order invoice has been transmitted successfully to the client via the AP Export file and is awaiting receipt of writeback/payment file from client.

WBFR - Write Back File Received
Status work order moves to when the writeback/payment file has been received from the client and is being processed into fmp.

 

PO Process Statuses


POCF - Purchase Order Create Failure
Must have Preference SAP PO Integration Enabled turned on for this status

POUF - Purchase Order Update Failure
Must have Preference SAP PO Integration Enabled turned on for this status

GRCF - Good Receipt Create Failure
Must have Preference SAP PO Integration Enabled turned on for this status

GRRF - Good Receipt Reversal Failure
Must have Preference SAP PO Integration Enabled turned on for this status

 

Finished Statuses

COMP - Completed
Work is complete and writeback/payment file data has uploaded successfully into work order.

WARR - Warranty Work
Work Order is complete and was under warranty.

RECALL - Recall
Work Order is complete and was a recall.

SOLVE - Solved
The issue for which the work order was opened was resolved before dispatching to a service provider.

CLOSE - Closed
Work Order is complete but no costs were incurred/Zero $ invoices (redirects/handled by internal techs).

CAN - Cancelled
Work Order was created by mistake or is a duplicate work order.

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