• My Profile plus-icon minus-icon

    My Profile   Updating Profile This screen allows you to make changes to your profile. Click in the field you would like to modify. Delete the text by using the backspace or the delete key, or double click the field to highlight contents and type o...
    See more

  • Selecting a Work Order plus-icon minus-icon

    Selecting a Work Order   Within fmPilot, there are three (3) options available for viewing existing work orders.    OPTION 1: SELECT WORK ORDERS USING SEARCH/SORT To search for and sort work orders based on a specific category, select the desired ...
    See more

  • Updating Work Orders plus-icon minus-icon

    Updating Work Orders   Click the work order number to view it in its entirety.  From the “Update Work Order” screen, vendors can generate a quote, add comments and enter information regarding cause and remedy.Vendors may also enter actual labor an...
    See more

  • Updating Work Orders from List plus-icon minus-icon

    Updating Statuses via the Information Stripe   1. From the ‘Service Desk’ page click on the “Update Work Order” link located on both the left side of the screen and in the middle of the screen.   2. You should be on the ‘Select Work Order’ Screen...
    See more