Capacitación en Español

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  • Creando, Removiendo y Editando Usuario plus-icon minus-icon

    Creating new user Click  Administration from there, select  Security  Click on  Add User The selections to fill out will appear Fill all the selections In “Vendor Role” you will always select  User Click on  Update ** Tip: The username “user ...
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  • Cotizando fmPilot 2 plus-icon minus-icon

      If the technician finds additional work that will not be covered with the existing DNE, he will have to submit a quote in the system. The order will be in the "In Progress" state.  To proceed will have to go "" actions "and select pending quote...
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  • Cambiando y actualizando los estados de las ordenes (work orders) plus-icon minus-icon

      Changing states  There are three ways to change the states. By telephone system, IVR From the list of work orders Within the work order The work order must reflect the current state of work. If the work has not yet been completed - it must b...
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  • Actualizando el perfil de compañia fmPilot 2 plus-icon minus-icon

    Ingrese a fmPilot 2.0  Haga clic en "Administracion" y desde ahi seleccione “Perfil de compania”    Ya que este dentro de el Perfil de compañia, haga clic en "editar la informacion" y proceda a editar la informacion.   Service Provider furth...
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  • Aceptar y Rechazar ordenes plus-icon minus-icon

      You can  "Accept"  or  "Reject"  an order within FM Pilot 2. Select the orders that are in the "Waiting for acceptance" status (pending acceptance) Note: “Actions” will not appear if the box is not selected.   Once you have selected the order, ...
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  • Como ingresar a fmPilot 2 plus-icon minus-icon

    How to enter FM Pilot 2.0  To access FM Pilot 2.0 use the Google Chrome or Fire Fox browser. Then you will go to www.fmpilot2.com Enter your username and password. Your username will contain your provider number followed by the backslash "\" and y...
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